New password request

In case you forgot your password you can use this form to set a new one. Please enter your userId in the following input field and click on "send".

Currently, the Safari browser can only be used from version 16.XX and above for logging into e-Banking. Alternatively, please use another browser such as Google Chrome, Mozilla Firefox, Microsoft Edge or others.

Thank you for your understanding.

Use of remote support is only possible after contacting the e-banking hotline.
E-Banking Hotline 0848 550 502 (Monday to Friday 07:00 - 21:00, Saturday 08:00 - 12:00)